Liftbay · Shop software for independent auto repair
Product roadmap
What we're building for your shop, in the order we expect to build it. It's sorted into Now, Next and Later, with no dates, because a date we miss costs you more than a date we never gave.
Updated 2 December 2026 by Rosalind Achebe, product manager. We revise this page every two months; the next revision is in early February.
NowBeing built or tested today.
NextScoped or designed. Starts when a Now item ships.
LaterProblems we mean to solve. Shape and order will change.
Estimates and approvals Getting a yes from the customer sooner
Photo estimates by text
Customers approve work faster when they can see the worn part. Today you describe it over the phone.
In testing with 12 shops
Good, better, best on one estimate
"What's the cheapest way to fix it?" means writing the same estimate three times.
Designed
Fleet accounts, one invoice a month
Fleet customers want a single monthly bill, and you build it by hand from each van's jobs.
Exploring
Parts and suppliers Less re-typing, fewer lost credits
Supplier prices on the estimate
You re-type part numbers into two supplier sites to find today's price.
Building
Core and return tracking
Core charges go unclaimed when nobody remembers which box went back.
Designed
Seasonal tire storage
Stored sets are tracked on paper tags, and every spring one set can't be found.
Exploring
Talking to customers Fewer missed calls, in both directions
Two-way texting from the job card
Replies to your reminders land on a number nobody watches.
Building
Reminders by mileage
Reminders by date nag the driver who barely uses the car and miss the delivery van.
Scoping
Online booking for routine jobs
After-hours calls for an oil change go to voicemail, and some never call back.
Waiting on two-way texting
Knowing your numbers Seeing how the shop is doing without a spreadsheet
Nothing in build. The hours report is first in line when a Now item ships.
Billed against clocked hours
You can't see which technician's hours turn into billed work without exporting everything.
Designed
Two shops in one report
Owners with a second location log in twice and add up the totals themselves.
Exploring
Shipped since October
Digital inspection checklists17 November. Technicians tick through an inspection on a phone, and the results go onto the estimate.
Pay-by-text links4 November. Customers pay the invoice from the text that says the car is ready.
What moved, and why
Supplier prices: Next to NowIt started the week inspection checklists shipped.
Online booking: Next to LaterPeople who book online expect a text back, so two-way texting has to ship first.
Core and return tracking: new31 shops asked for it in October's survey.
Not planned
Built-in bookkeepingWe'll keep exporting to the accounting software you already use.
Ordering parts inside LiftbayWe'll show supplier prices. The order stays between you and the supplier.
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